These are all actual comments of Arizona Classics customers.
Although some of them sound embellished, they are in fact, actual
unedited comments received by Arizona Classics.
I cannot tell you how happy I am to write this email! I spent months looking for the perfect truck to tow my horse, and had such a difficult time finding anything I liked in the price range I was able to afford. Finally, you posted a Dodge Ram 2500 on your web site and I just had to have it! It was exactly what I wanted- it was in pristine condition and it was a great price compared to everything else on the market.
From the moment I first spoke with you about the truck, you were straightforward, honest and had wonderful integrity. You were willing to make yourself available for me to come see the truck at a time that was convenient for me. You took the time to explain everything about the truck to me (as this girl had never owned a diesel truck before... Glow plugs?!?!) and even went so far as to research and print out a brochure for the exhaust brake that was installed by the last owner. Wow, what customer service! Even better, though, was your effort to make sure I was totally thrilled with the truck before it left your shop- new motor in the driver's seat, new headlights, even a new gas cap! Finally, if that wasn't enough to convince me that you were the best person to ever buy a car from, you offered to let me take one of your other cars to an appointment that came up while you were installing the driver's seat motor for me. Seriously, what other car dealer offers that level of care and attention to their customers' needs?
Suffice it to say, I am so very grateful that my new truck came through you! I have already recommended you to multiple people and will continue to do so. I have never had an easier, smoother, faster car buying experience, and I have certainly never had one that was more fun! Thank you, thank you, thank you for everything, Frank! I'll be calling you when I'm ready to start looking for my next car. :)
Big hugs to you and Ace,
I just wanted to take a moment to thank you for my recent vehicle purchase.
Your ability to show the vehicle in an extremely timely manner, and the attention to detail
while showing the truck was insurmountable to any experience I have ever had shopping for
a new/used vehicle.
The amount of personal attention you can get by shopping with Arizona Classics instead of
a large dealership that just wants to make a quick sale is second-to-none. I have already
begun referring family and friends to check out www.azclassics.com for their next vehicle
Although I do plan on keeping my newly purchased Ford F-350 for some time, I will look
to use your services again in the future.
Arizona Classic - An A1 Vehicle Purchasing Experience
Are there truly any folks around that enjoy the vehicle buying experience
encountered when purchasing used vehicles from various car dealerships? I suspect if
there are, these people would be few and far between and I'm not one of them. Quite
frankly, I can't stand going from one dealership to another looking for a used vehicle to
purchase and then going through the cumbersome negotiation buying process once I've
found something to my liking. The entire A-Z here is something I definitely don't
appreciate and can do without. That's why I would (and have) recommended purchasing
a used vehicle from Arizona Classic. My car buying experience was easy, painless and
not typical dealer fashion. Why?
* Direct Owner Interaction: I dealt directly with Frank, the owner of Arizona
Classics. Not a sales representative; his manager; and his manager. No ganging
up and no pressure - none.
* No Misc Fees: Sales tax and emissions fee testing was all I paid. No hidden
charges such as acquisition fees, documentation fees, inspections fees, or any
other misc fees traditional dealers seem to come up once you've decided to
purchase a vehicle.
* Quality Vehicle/Great Market Price: As Arizona Classic is a small dealer
selling at wholesale prices, I paid less than average retail price for the vehicle I
purchased and it was/is in great condition.
* Quick: I was in and out in 30 minutes - keys in hand. Compare that to hours at a
The above just about says it all other than the next time I need to purchase a used
vehicle, I plan to tap Frank to let him know what I want.
Michael Reisig - Gilbert, AZ
Purchased 2008 Mazda CX-9
"Doing business with Frank Benefiel of Arizona Classics was a total pleasure.
Frank is a man of integrity and does what he says he will do.
My vehicle purchase was clean and fair...."
Paul Taylor, Sedona, Az.
Terry and I really appreciated all that you did for us last Thursday. Glad you enjoyed Murphy's it's
one of our favorite special places to eat.
Thank you, for sending along the links to your 'photo bucket and Facebook' albums enjoyed them all.
I have some pictures to send you about 4 in total--thought I'd attach a special one fore you now.
I can print them out and send them to your mailing address--or I can email them to you. Let me
know which you prefer.
It was a pleasure doing business with you and we will recommend "Arizona Classics" to
anyone that might be interested in a used or classic car.
Kathy & Terry Robbins
PS: We love the car!
Many thanks for doing the tag for us it is really appreciated and we'll forward
a check for the extra cost. We were so fortunate to find such a great vehicle
and you have been so helpful with all the paperwork involved. We enjoyed
meeting you as well and seeing all your lovely cars.
We can't wait to get back to Arizona and spend more time in your
Danny and Julia
Sorry I didn't get to respond sooner. This is my first day off.
The car is great, it ran really good, plenty of power and everything seems
to work. I really enjoyed the seat warmers. We came back to Albuquerque
thru Payson and from there until past Grants, New Mexico we had snow
on the ground.
As far as I am concerned the car was worth the drive and I would
buy another car from you.
Thank you for a great experience.
Everything fine here. Enjoying cruising in a nice car. There's not a squeak
or rattle anywhere. I checked the highway MPG recently.
Winslow-Munds Park-around Munds Park, Munds Park-Flagstaff, to
two malls in Flagstaff and home to Winslow. 29.4 MPG I was stunned.
(Cruise control helps MPG I think.)
If I had a place to keep it, I'd get a hot-rod as an investment. Won't have
a garage even when I move.
Good morning, Frank. Everything went very well and we love the vehicle.
I mailed the paperwork back to you last Thursday.
Thank you for making this the best vehicle buying experience
I have had. I will be working on bringing up more vehicles when
things settle out on the work front.
We made safely back to Colorado. The Honda Pilot drives like a dream.
We would like to take this opportunity to thank you for your help. You
made us feel so comfortable in your office! We
wanted to elaborate upon this
most pleasant experience. We will never, ever deal with anyone else
when it comes to a car purchase, and we will encourage everyone we
know to call you after they have shopped around and know what they
want. We have never, EVER recommended a dealership or a car
salesman to ANYONE, and we have never, EVER felt this good about
a car purchase. NOT EVER!
Unfortunately, after years of not so great experiences, we are very,
very jaded when it comes to buying a car, and it takes A LOT to
impress us! You have impressed us, Frank. For the first time in our
lives car buying was a real pleasure and not another stressful hassle.
You have made us very happy.
Blessings to you and your family.
We wish you much success and good fortune!
Maria and Rafal
I would like to thank for taking very good care of the Grand Prix it is a car
that I've always wanted. Just wanted to let you know that you can tell your
wife not to worry its in good hands
Thanks for the wonderful car
Hello Mr. Benefiel, I'm sorry I haven't gotten back to you lately
but I just got the title for the jeep on Thursday of this week.
It wasn't really a problem with the paperwork, I just didn't
have time to go to the DMV. I was going to email as soon as
I got the chance. Everything went well, I got a S.Car. title.
The jeep is fantastic. I could not be happier with it. Everthing
you told me was right on the money. I really appreciate your
honesty. You made me feel so comfortable about the deal.
I was a little worried about it, naturally, but the jeep is exactly
what I was looking for. If I ever need another Arizona jeep
(I know there's a lot of them out there) I'll holler at you.
Thanks again for everything and if you ever come to S.Car.,
please look me up.